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Audio/Visual and Computer Technician

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.  To apply for the position, please click the Apply for this Job link/button.

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Please see Special Instructions for more details.

Transcript 1 (REQUIRED): Applicants must attach a copy of unofficial transcript of Bachelor's degree or four years of completed college coursework in a related field. Transcript must include: Institution name, applicant name, date degree attained, degree awarded. Finalist will be required to submit an official transcript. Certification (OPTIONAL): Applicants that have a Certified Technology Specialist (CTS) or other A/V Industry recognized certification must attach a copy of certification.

Position Details

Position Details

Position Title Audio/Visual and Computer Technician
Advertised Salary Salary commensurate with qualifications plus a comprehensive benefit package.
Posting Number A0001639
Location Ferris State University - Big Rapids
Number of Positions Available 1
FLSA Non-Exempt
Part-time/Full-time Full-time
Position Type Administrative
Summary of Position

Provide audio visual and computer support services for assigned areas within the University community while providing a fresh perspective of support strategies.

Posting Date 11/03/2017
Initial Application Review Date 11/17/2017
Closing Date
Open Until Applicants are Selected, Selected for interview, or Position Filled
Special Instructions to Applicants

Transcript 1 (REQUIRED): Applicants must attach a copy of unofficial transcript of Bachelor’s degree or four years of completed college coursework in a related field.

Transcript must include: Institution name, applicant name, date degree attained, degree awarded. Finalist will be required to submit an official transcript.

Certification (OPTIONAL): Applicants that have a Certified Technology Specialist (CTS) or other A/V Industry recognized certification must attach a copy of certification.

Required Qualifications

Required Education

Bachelor’s degree or four years of completed college coursework in a related field.

Required Work Experience

One year of demonstrated work experience in an audio/video related support position.

Required Licenses and Certifications

Additional Education/Experiences to be Considered

Additional Education/Experiences to be Considered

Bachelor’s degree with emphasis in audio/visual equipment.

Possess a Certified Technology Specialist (CTS) or other A/V Industry recognized certification.

Experience in programming Extron control equipment.

Demonstrate work experience in higher education.

Experience with CODEC based Video Conferencing Systems.

Supervisory and evaluation of employees and contractors experience.

Duties

Duties

Duties

Participate in strategic planning for and replacement of technology enhanced classroom projects, as well as, implementation of new technologies.

Essential/Marginal Essential
Duties

Assist in annual readiness and evaluation process of all campus locations with all audio/visual needs.

Essential/Marginal Essential
Duties

Troubleshoot and support the audio/visual needs of university faculty, staff, and students; to include a wide array of video and audio installations.

Essential/Marginal Essential
Duties

Install and terminate video, audio, cabling, and control systems in an organized manner consistent with industry standards.

Essential/Marginal Essential
Duties

Test and evaluate various software applications and resolve workstation conflicts.

Essential/Marginal Essential
Duties

Participate in the annual replacement cycle of primary computers for employees.

Essential/Marginal Essential
Duties

Research, recommend and assist in purchasing, upgrading, replacing any audio/visual related equipment/devices, implementation of new technologies.

Essential/Marginal Essential
Duties

Prepare appropriate documentation for ordering materials and monitor progress from acquisition to completion.

Essential/Marginal Essential
Duties

Participate with audio/visual related contractual agreements between vendors and the university.

Essential/Marginal Essential
Duties

Coordinate end-user software planning and procurement of all audio/visual and computer related hardware and software, while promoting good licensing practice and educating end-users of software piracy laws.

Essential/Marginal Essential
Duties

Strengthen communication within Information Technology Services by developing, editing, collaborating, and documenting audio/visual and computer usage and planning.

Essential/Marginal Essential
Duties

Train users in the operation and minor adjustment of audio/visual electronic equipment and systems.

Essential/Marginal Essential
Duties

Participate in the asset lifecycle management of hardware and software.

Essential/Marginal Essential
Duties

Provide consultation to assist in the design of new audio/visual projects.

Essential/Marginal Essential
Duties

Provide distance learning support and troubleshooting, for microphones, control systems, document stations, video/audio equipment, transmission facilities, software, and remote faculty.

Essential/Marginal Marginal
Duties

Design, procure, install, and support audio/visual electronic equipment and systems, tools and fixtures.

Essential/Marginal Marginal
Duties

Assist in the administration of the university’s servers from application, and the administration, installation, and maintenance of the University’s infrastructure and related production servers to ensure network availability.

Essential/Marginal Marginal
Duties

Maintain a parts inventory for repairs, procuring best purchase price when possible. Initiate repair and maintenance billing, when appropriate, establishing charges and ensuring receipt of payment.

Essential/Marginal Marginal

Responsibilities / Skills and Abilities

Responsibilities

Responsibilities

Install, maintain, coordinate, and communicate audio/visual initiatives with appropriate consituencies. Participate in University-wide audio/visual planning and assessment activities. Assist with continuous quality improvement activities and in the promotion of operation efficiencies. Provide audio/visual and computer support services for assigned area(s) with the University community while providing a fresh perspective of support strategies. Assignments will include some computer technician responsibilities and student employee supervision.

Required Physical Abilities

Required Physical Abilities

Ability to lift, move and relocate audio/visual and computer hardware.

Required Physical Abilities

Ability to solder for the purposes of terminating A/V cabling and connectors.

Required Physical Abilities

Ability to work from ladders, scaffolding or other necessary lift equipment.

Required Skills and Abilities

Required Skills and Abilities

Communicate effectively both verbally and in writing.

Required Skills and Abilities

Operate power tools.

Required Skills and Abilities

Plan, organize and make sound judgments and decisions.

Required Skills and Abilities

Possess a valid driver’s license and a good driving record.

Required Skills and Abilities

Read blue prints and interpret electronic circuitry.

Required Skills and Abilities

Select, train, and supervise others in the performance of the characteristic duties.

Required Skills and Abilities

Successfully interact with a variety of staff, faculty, students and public in a variety of situations.

Required Skills and Abilities

Successfully pass a background check.

Required Skills and Abilities

Troubleshoot, operate, repair and maintain electronic equipment and systems.

Documents Needed to Apply

Required Documents
  1. Resume
  2. Cover Letter
  3. Transcript 1
Optional Documents
  1. Certification

Posting Specific Questions

Required fields are indicated with an asterisk (*).

  1. How did you hear about this employment opportunity?
    • CareerBuilder.com
    • Indeed.com
    • Monster.com
    • LinkedIn
    • Facebook
    • Twitter
    • MLive
    • Newspaper; Pioneer, Grand Rapids Press, other
    • Ferris State University web site
    • Personal Referral
    • Agency Referral
    • Other